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-   -   Redirection Settings not saving selected folders (http://www.blackberryforums.com/blackberry-help/258202-redirection-settings-not-saving-selected-folders.html)

liquidBES 03-05-2012 10:18 AM

Redirection Settings not saving selected folders
 
We are trying to setup Redirection of folders to the handset also rather than just Inbox/sent items. Running BES 5.0

I go into Manage Users - Select the user - Messaging configuration - Default configuration - E-mail - Edit User and under Redirection Settings i select “Selected Folders”. I then choose the sub folders i want. After I save all I go back in to view my changes. None of the folders I selected are no longer highlighted and it does nothing. Any ideas why? Emails dont go to the blackberry.

Thanks

tsac 03-05-2012 07:49 PM

Re: Redirection Settings not saving selected folders
 
Read this link. the link location is the RIM help site if you need more info.

KB04297-How to configure folder redirection to receive email messages delivered to folders other than the Inbox 0 2105258512

liquidBES 03-06-2012 03:16 AM

Re: Redirection Settings not saving selected folders
 
Hi,

Thanks for that. But doesn't solve my issue. I stated that I do the exact steps that link mentions from the BES 5.0 server, but when I go back into the redirection setting for the user the folders I choose are no longer highlighted.

Thanks

dc/dc 03-06-2012 07:00 AM

Re: Redirection Settings not saving selected folders
 
Have you searched the BES Admin Corner?


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