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Old 03-05-2012, 10:18 AM   #1 (permalink)
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Default Redirection Settings not saving selected folders

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We are trying to setup Redirection of folders to the handset also rather than just Inbox/sent items. Running BES 5.0

I go into Manage Users - Select the user - Messaging configuration - Default configuration - E-mail - Edit User and under Redirection Settings i select “Selected Folders”. I then choose the sub folders i want. After I save all I go back in to view my changes. None of the folders I selected are no longer highlighted and it does nothing. Any ideas why? Emails dont go to the blackberry.

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Old 03-05-2012, 07:49 PM   #2 (permalink)
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Default Re: Redirection Settings not saving selected folders

Read this link. the link location is the RIM help site if you need more info.

KB04297-How to configure folder redirection to receive email messages delivered to folders other than the Inbox 0 2105258512
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Last edited by tsac : 03-05-2012 at 07:51 PM.
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Old 03-06-2012, 03:16 AM   #3 (permalink)
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Default Re: Redirection Settings not saving selected folders

Hi,

Thanks for that. But doesn't solve my issue. I stated that I do the exact steps that link mentions from the BES 5.0 server, but when I go back into the redirection setting for the user the folders I choose are no longer highlighted.

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Old 03-06-2012, 07:00 AM   #4 (permalink)
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Default Re: Redirection Settings not saving selected folders

Have you searched the BES Admin Corner?
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