Hi Users,

I am using Blackbery Storm 9530. The Blackberry internet service was working fine for the past 5 months and suddenly its is inactive. I called the support desk and they said that my account is active. Can some one help me if i need to do changes in my HW setting? All my effort with the customer service ended in poor result.

Regards,
Prasanna

Resend your service books (see the FAQ if you do not know how) and do a battery pull.