BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-18-2012, 12:46 PM   #1 (permalink)
New Member
 
Join Date: Mar 2012
Model: 9300
PIN: N/A
Carrier: T-MOBILE
Posts: 7
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Blackberry White screeen!

Please Login to Remove!

i have a blackberry curve 9300 and for the last couple of days its been freezing and then white screen and on comes a red LED. sometimes it will just turn off but most of time its a white screen and i have to battery pull and now its getting to the point where im battery pulling 10-20 times a day, anyone know if this is a battery problem or something actually wrong with my phone + needs repairing?

any replies are appreciated.
Offline  
Old 03-18-2012, 01:02 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,020
Post Thanks: 54
Thanked 778 Times in 740 Posts
Default Re: Blackberry White screeen!

It could be any number of things.

What did you do to the device just before this happened the first time?

Have you recently loaded any apps or themes?

Did you drop the device or did you get it wet?

Have you let the battery run down below 20% more than once or twice?

Is it still under warranty? Did you buy it new or used?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
The Following User Says Thank You to Dubdub For This Useful Post:
tiffanyy (03-18-2012)
Old 03-18-2012, 02:01 PM   #3 (permalink)
New Member
 
Join Date: Mar 2012
Model: 9300
PIN: N/A
Carrier: T-MOBILE
Posts: 7
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Blackberry White screeen!

as i go to school + college; i charge it up when im sleeping every night and by then its usually low battery so yeah the battery is drained everyday:/ + itsn ot been wet i bought it new and everything i havnt dropped it and its never been a problem before:/
Offline  
Old 03-18-2012, 02:11 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,712
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default Re: Blackberry White screeen!

When you get the white screen is there a error message? Are you getting any error messages?
__________________
- Ira
Offline  
Old 03-18-2012, 02:12 PM   #5 (permalink)
New Member
 
Join Date: Mar 2012
Model: 9300
PIN: N/A
Carrier: T-MOBILE
Posts: 7
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Blackberry White screeen!

- no they're no messages at all i can turn it back on fine itll work again unti it white screens i have to do it so many times a day now
Offline  
Old 03-18-2012, 02:18 PM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,712
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default Re: Blackberry White screeen!

I would try another battery. Borrow one if you can, first, to test. Also make sure battery is tight in the compartment and the contacts are clean and not bent or broken.

If the problem is not power, then the next step is to wipe the device and then reinstall the OS.
__________________
- Ira
Offline  
Old 03-18-2012, 02:24 PM   #7 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,020
Post Thanks: 54
Thanked 778 Times in 740 Posts
Default Re: Blackberry White screeen!

Quote:
Originally Posted by tiffanyy View Post
as i go to school + college; i charge it up when im sleeping every night and by then its usually low battery so yeah the battery is drained everyday:/ + itsn ot been wet i bought it new and everything i havnt dropped it and its never been a problem before:/
You should not let a lithium battery get below 20% on a regular basis as that can damage it severely. From what you said above, my thought is that the battery needs to be replaced.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 03-18-2012, 02:35 PM   #8 (permalink)
New Member
 
Join Date: Mar 2012
Model: 9300
PIN: N/A
Carrier: T-MOBILE
Posts: 7
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Blackberry White screeen!

thankyou for your help have ordered a new battery.
Offline  
Old 03-20-2012, 11:48 AM   #9 (permalink)
New Member
 
Join Date: Mar 2012
Model: 9300
PIN: N/A
Carrier: T-MOBILE
Posts: 7
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Blackberry White screeen!

- hi guys thankyou for your responses, unfortunately, i bought a new battery and it hasnt helped this situation at all, do you know anything else i could do? i have fully wiped itt too.
Offline  
Old 03-20-2012, 12:04 PM   #10 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default Re: Blackberry White screeen!

Have you tried upgrading your OS?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 03-20-2012, 04:46 PM   #11 (permalink)
CrackBerry Addict
 
fourstringfuror's Avatar
 
Join Date: Aug 2006
Location: Seattle
Model: Z10
OS: 10.2.1.53
Carrier: VZW
Posts: 982
Post Thanks: 29
Thanked 59 Times in 51 Posts
Default Re: Blackberry White screeen!

Quote:
Originally Posted by jsconyers View Post
Have you tried upgrading your OS?
+1.
__________________
"The price of liberty is eternal vigilance." -Thomas Jefferson
Offline  
Old 03-21-2012, 12:19 PM   #12 (permalink)
New Member
 
Join Date: Mar 2012
Model: 9300
PIN: N/A
Carrier: T-MOBILE
Posts: 7
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Re: Blackberry White screeen!

i have tried but no luck; took it in today + they have sent it off saying they may fix it or sendme a brand new one
Offline  
Old 09-03-2012, 05:21 AM   #13 (permalink)
New Member
 
Join Date: Sep 2012
Location: manchester
Model: 8300
PIN: 289DDA69
Carrier: t-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile Re: Blackberry White screeen!

it is nothing to do with the battery, ive tryed many ways. i took it back to tmobile which network i am on and you have to plug your blackberry into the computer and back it up, restore it all, it works but it might do it plenty of times.


Amy
Offline  
Old 09-03-2012, 07:48 AM   #14 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Blackberry White screeen!

Quote:
Originally Posted by byng0wingzxox View Post
it is nothing to do with the battery, ive tryed many ways. i took it back to tmobile which network i am on and you have to plug your blackberry into the computer and back it up, restore it all, it works but it might do it plenty of times.


Amy
No.

Also, don't post in big letters.
__________________
I h8 txtspk.
Offline  
Old 09-03-2012, 12:16 PM   #15 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,225
Post Thanks: 40
Thanked 570 Times in 565 Posts
Default Re: Blackberry White screeen!

Wow
12212 vs. 1 let me think.....who should I listen to......
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 09-26-2012, 03:12 AM   #16 (permalink)
New Member
 
Join Date: Sep 2012
Model: 9700
PIN: N/A
Carrier: no
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Blackberry White screeen!

i think it is a system problem.otherwise,is the LCD diplay screen problem.


eoem dot cc
eoem.cc/buy,Furious+Gold+Blackberry+Pack+4+Activation,4110[/url] dot html
eoem.cc/buy,Blackberry+9700+screen+version+004,6087 dot html
Offline  
Old 09-26-2012, 04:59 AM   #17 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2012
Model: 8520
PIN: N/A
Carrier: IDEA
Posts: 35
Post Thanks: 8
Thanked 3 Times in 3 Posts
Default Re: Blackberry White screeen!

It may be caused by a hardware failure due to damage to the Liquid Crystal Display (LCD) or LCD circuitry. The display lines are non-functional and the backlight is still enabled, producing a white or black display.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Blackberry White screeen!
Thread Thread Starter Forum Replies Last Post
HOWTO: Use BlackBerry on Generic NON-BlackBerry Data Plan Mark Rejhon BlackBerry Network 92 03-08-2014 11:26 AM
Perform a cutover to another BlackBerry Enterprise Server in IBM Lotus Domino hdawg BES Admin Corner 3 04-25-2008 09:47 AM
BES 4.1 SP2 for Microsoft Exchange - Now Available jibi BES Admin Corner 51 01-10-2007 09:30 AM
BES 4.0 SP3 for Exchange available for Download jnelson2000 BES Admin Corner 72 01-12-2006 01:44 PM
BES Domino 4.0 SP2 rsun BES Admin Corner 12 08-25-2005 01:27 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.