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-   -   Sync Curve 9360 with DM7.0 not working - too much data ??? (http://www.blackberryforums.com/blackberry-help/258525-sync-curve-9360-dm7-0-not-working-too-much-data.html)

Stefaniesco 03-20-2012 02:05 PM

Sync Curve 9360 with DM7.0 not working - too much data ???
 
Hi everyone,

I have a BB Curve 9360, and use the DM 7.0 (on Windows 7, run on a HP ProBook 6450b).

I manage to sync tasks and notes. But when it comes to Contacts and Calendar, the system gets stuck: it starts reading the data, then freezes when "preparing the pre-visualization of the synchronization".

Since it works with tasks and notes, I'm worried it could be a matter of volume (i have over 9000 contacts).

Any hint what I could do ?? I'm getting crazy, since I travel a lot and need to update both my BB and Outlook !

Thanks for any support !

Best regards,
Stefan

OnlyGODSanExpert 03-20-2012 02:46 PM

Re: Sync Curve 9360 with DM7.0 not working - too much data ???
 
Hello. It seems to be a "known" issue. According to kb29903, the sync "should" eventually complete. You many have to revert to an older version of desktop software for a temporary fixed until RIM upgrades the software to fix the issue.

Dubdub 03-20-2012 02:48 PM

Re: Sync Curve 9360 with DM7.0 not working - too much data ???
 
DM 7 is not quite ready for prime time. Get the latest version 6 and it should work.


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