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Old 03-20-2012, 02:05 PM   #1 (permalink)
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Cool Sync Curve 9360 with DM7.0 not working - too much data ???

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Hi everyone,

I have a BB Curve 9360, and use the DM 7.0 (on Windows 7, run on a HP ProBook 6450b).

I manage to sync tasks and notes. But when it comes to Contacts and Calendar, the system gets stuck: it starts reading the data, then freezes when "preparing the pre-visualization of the synchronization".

Since it works with tasks and notes, I'm worried it could be a matter of volume (i have over 9000 contacts).

Any hint what I could do ?? I'm getting crazy, since I travel a lot and need to update both my BB and Outlook !

Thanks for any support !

Best regards,
Stefan
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Old 03-20-2012, 02:46 PM   #2 (permalink)
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Default Re: Sync Curve 9360 with DM7.0 not working - too much data ???

Hello. It seems to be a "known" issue. According to kb29903, the sync "should" eventually complete. You many have to revert to an older version of desktop software for a temporary fixed until RIM upgrades the software to fix the issue.
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Old 03-20-2012, 02:48 PM   #3 (permalink)
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Default Re: Sync Curve 9360 with DM7.0 not working - too much data ???

DM 7 is not quite ready for prime time. Get the latest version 6 and it should work.
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