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Old 03-22-2012, 06:54 AM   #1 (permalink)
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Question 9780 problems, bad battery time and the phone locks up.

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I bought my blackberry bold 8790 in the beginning of january, it worked very wel for 2 months. Now a few days ago when I was in NY the phone became very hot one day. After that the battery time became bad and its only lasts for 4-5 hours. I have no programs running in the background, bluetooth and gps is off. The phone also hangs up and can not be locked up. But the green light is blinking, I can not do anything, but after a while I can unlock it again and then I have missed calls and SMS which I received but not heard while it is locked up.
Is it the battery that is damaged after it got so hot during the holiday, but why i hangs then? The first two months were the battery good and last for 2-3 days with out problems. Anyone have any idea what happened? Could it have something to do with updates?

Sincerely
Anton
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Old 03-22-2012, 07:29 AM   #2 (permalink)
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Default re: 9780 problems, bad battery time and the phone locks up.

What device do you have? There is no 8790. Who is your provider? There is no carrier called police. In what country do you live?
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Old 03-22-2012, 07:55 AM   #3 (permalink)
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Default re: 9780 problems, bad battery time and the phone locks up.

If you let the battery run down past 20% on a regular basis, it is most like damaged. Replace with an OEM battery, not a cheap knock off.

And please update your profile to reflect the correct BB model number you have and your cell carrier as dc asked in the above post. We need that information to help with problems.
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Old 03-22-2012, 02:26 PM   #4 (permalink)
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Default re: 9780 problems, bad battery time and the phone locks up.

I live in Sweden, the model is a 9780 (sorry). I use a Comviq refill card.
Do you guys know how I solve the problems? Should there be a firmware update that can solve the problems so the phone dont hangs up or should i make complaint at the website that i bought the phone on? Do you think there is something wrong with the phone because the battery was so hot and after it had poor battery life. Or was it just a bad battery from the beginning? Feels silly to buy a new battery if it happens the same with the new.

Thanks in advance.
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Old 03-22-2012, 02:33 PM   #5 (permalink)
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Default re: 9780 problems, bad battery time and the phone locks up.

A word of advice.... take the suggestion above.
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