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Old 03-23-2012, 05:35 AM   #1 (permalink)
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Default Problems afer OS upgrade

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I was having problems with the XML file on browser on my 8520, and was advised to upgrade the software through desktop. I backed up the 8520 and upgrades, but have now lost memo pad, tasks and password keeper - all of which I use regularly. Can I roll back to the previous OS?

I have tried a factory reset (security wipe) but that didn't help.

Any assistance greatly appreciated - it is a work handset and I shouldn't really have been fiddling with it so need to get it back to how it was!!!
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Old 03-23-2012, 06:37 AM   #2 (permalink)
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Default Re: Problems afer OS upgrade

Try reloading the device OS through the BlackBerry Desktop Software and double check that those applications you want are checked before the installation.
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Old 03-23-2012, 07:52 AM   #3 (permalink)
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Default Re: Problems afer OS upgrade

THere doesn't seem to be an option to do that on the desktop. There is an update button, but that says there are no updates - I had to force the update originally. I am trying to find the original os to download at the moment. Problem is, I don't know the version I need.
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Old 03-23-2012, 08:47 AM   #4 (permalink)
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Default Re: Problems afer OS upgrade

Ask your IT department what OS you are suppose to be using. They might even be able to reload it for you.
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Old 03-23-2012, 09:39 AM   #5 (permalink)
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Default Re: Problems afer OS upgrade

I agree. Also give this a try.... It may be of some help. berryshout.com/?m=8520&l=en]Berryshout! Home of the Blackberry OS Version Tracker[/url]
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