BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   BlackBerry Help (
-   -   Battery cause of blackberry reboot? (

tcdb 04-07-2012 03:57 PM

Battery cause of blackberry reboot?
I have a blackberry curve 3G 9330. Sometimes I catch my phone restarting, or I'll pick it up and it'll be turned off, I think it might even happen sometimes when I drop it. I'll take the battery out and put it back in, and the phone will load with no problem. However, once I start to put the cover on and it snaps in place (it makes a snap sound) the phone will cut off again, and the red light will come on, but nothing else will happen. I've put a piece of cardstock on the battery cover to try to keep the battery in place, but the problm still happens when I try to replace the battery cover. Any help please?

ZombieBerry 04-07-2012 04:13 PM

Re: Battery cause of blackberry reboot?
Perhaps when you dropped it, some of the battery contacts are not aligned and therefor, when you go to place the battery cover back, the connection loses hold and the flow of power ceases. Depending on the number of times dropped. Otherwise, you may want to try a another battery, but I do not think it will help.

If it keeps happening when you replace the battery cover door, bring it in for it to be looked at. Never heard of this type of issue before, I mean aside from damage in a possible fall.

aiharkness 04-19-2012 03:56 PM


Originally Posted by Cusrex (Post 1775423)
This might not be an exact match of your symptoms, but I had a battery issue. It started with the battery cover not closing snugly, followed by constant rebooting and the battery not holding its charge. Turns out the battery had warped, therefore cover not closing properly. Apparently, battery can warp after 1-2 years of use if it is charged while phone is on or overcharged. Problem was solved when I bought a new battery. Lesson learned was to charge only when near empty and with phone turned off for improved battery life.

Nope. Not helpful at all.

Whatever caused the battery to become malformed, it was not because of charging while the device is on, and the device will not overcharge the battery.

Also, routinely running the battery all the way down is bad for long term battery life with lithium ion batteries.
Posted via Mobile

All times are GMT -5. The time now is 05:26 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.