04-12-2012, 08:46 AM
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Join Date: Mar 2012
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| | Re: Replacement phone, Contact transfer
Please tell me that you have a BIS account email syncing to your device (gmail, yahoo, msn etc...) If not the contacts may be gone. Protect gives this message when it detects wireless syncing with an inbox usually. If you do not have any related email accounts associated to your phone or a backup via desktop software your contacts may be lost. If you do have a BIS just go back into setup and re-initialize the accounts to the device. This will trigger slow syncing bringing contacts back.