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Old 04-13-2012, 07:13 AM   #1 (permalink)
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Default Tiny icons after battery pull please help!!

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Hi, I'm really hoping someone can help me out here (I'm not the most technology-savvy of people)...

I was typing something in BBM and my phone turned itself off for some reason. It restarted itself with the loading bar (like it does after a hard reset). The icons were tiny, some were not even showing, although the space was there for them (picture attached or below sorry about the bad quality). The time isn't at the top of the screen, nor are the icons that say how many unread messages you have etc. I can't see my service provider or the signal bars.

I turned the phone off, took the battery out, put it back in again and it started, but came up with the same thing. I tried plugging it into my MacBook and the Blackberry icon came up in Finder, but when I opened Blackberry Desktop Software, it said "Blackberry Desktop Software failed to connect to your Blackberry device. Reconnect your device and try again." I tried disconnecting and plugging it in again the same thing happened. Also tried turning my computer off and on again also didn't work. Now the Blackberry icon isn't even showing up in Finder.

The icons on my phone are still tiny and unusable. I'm not sure if I have OS 6 or 7.

Does anyone know what's happening and how I can fix it? If not, I guess I'll head to a phone store tomorrow to see if they have any answers. Thanks in advance!!
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Old 04-13-2012, 08:30 AM   #2 (permalink)
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Default Re: Tiny icons after battery pull please help!!

It's time to reload the OS.
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Old 04-13-2012, 08:33 AM   #3 (permalink)
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Default Re: Tiny icons after battery pull please help!!

Thanks for your response!! Sorry, I'm not very tech-savvy, how do I reload the OS?
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Old 04-13-2012, 08:38 AM   #4 (permalink)
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Default Re: Tiny icons after battery pull please help!!

In blackberry i have some problem for creating database....


Sqlite database created in device SDCARD but it gives me error for file system error.....

database cannot created.

i give path file:///SDCard/BBEvents_DB_Location/EventDb.db but it was not work.

Plz give mi solution for this....
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Old 04-13-2012, 09:03 AM   #5 (permalink)
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Default Re: Tiny icons after battery pull please help!!

Quote:
Originally Posted by abhishekdagwar View Post
In blackberry i have some problem for creating database....


Sqlite database created in device SDCARD but it gives me error for file system error.....

database cannot created.

i give path file:///SDCard/BBEvents_DB_Location/EventDb.db but it was not work.

Plz give mi solution for this....
Do not hijack others' threads. It's very rude.

Quote:
Originally Posted by bb9900e View Post
Thanks for your response!! Sorry, I'm not very tech-savvy, how do I reload the OS?
Check in the 9900 section for the latest OS and instructions on how to reload. There is a sticky thread at the top. You will need a Windows PC to accomplish this.
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Old 04-13-2012, 08:01 PM   #6 (permalink)
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Default Re: Tiny icons after battery pull please help!!

bb9900e,

I realize at this point your pc does not see the BB and I agree the OS must be reloaded but who knows, sometimes strange things happen.

If you have another theme and can see to make the change give it a try.
I loaded a theme from the appworld site and it did not show any icons on the screen.
I dumped it. I had to use a backup to restore the old theme.
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Old 04-14-2012, 02:59 AM   #7 (permalink)
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Default Re: Tiny icons after battery pull please help!!

Thanks for everyone's help. I took my phone to a phone 'clinic' and they said that they would reinstall the OS for me, and if that didn't work they would look at the motherboard. It turns out that reinstalling the OS worked just fine, so $50 later, my phone is back to normal. Thanks again!
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Old 04-14-2012, 07:30 AM   #8 (permalink)
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Default Re: Tiny icons after battery pull please help!!

I'm sorry to hear that it cost you $50 to do that, but I guess it was worth it for the time saved.
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