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Old 04-14-2012, 06:05 AM   #1 (permalink)
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Default Blackberry not charging

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hi there , last night my blackberry bold 9700 run out of charge , when i went to charge it try's to start up then it turns it self of and keeps repeating this ,is this a battery problem or something worse , thanks
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Old 04-14-2012, 06:15 AM   #2 (permalink)
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Default Re: Blackberry not charging

Have you tried any troubleshooting yet? If so, what?

Could be the battery. Could be the USB connector or some other charging compnent on the device. Could be your charger. You need to rule each one out.

Trying another battery is one thing to try. If you have access to another battery right now, try it.

Try different a different charger. You may need to leave the device to charge for a while.

If a different charger doesn't work, then you will need to try another battery, on that you know is good.
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Old 04-14-2012, 06:32 AM   #3 (permalink)
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Default Re: Blackberry not charging

soz should have said i tried a different charger ,tried the usb cable , all do the same thing ,thats why i have narrowed it down battery or something different , if the phone is knackered i dont want to be going out and buy a new battery
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Old 04-14-2012, 06:37 AM   #4 (permalink)
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Default Re: Blackberry not charging

See if you can borrow a battery. Or, if you have access to another BlackBerry that uses the same battery, try your battery in that BlackBerry, see if it will charge and operate properly in the other BlackBerry. That's the only way to rule out the battery as the problem.
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