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Old 04-16-2012, 05:38 PM   #1 (permalink)
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Default Calendar Will Not Sync

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I have a user whose calendar will not sync. He initially came to me with a problem with his Contacts not syncing. I wiped his BB, then re-activated him on the BES. This fixed his Contacts problem, but now his Calendar no longer syncs. Since, I have removed him from the BES, wiped his BB, re-added him to the BES, and re-activated his BB to the BES. This didn't work. Even though I thought there was no way that this was hardware related, I tried moving his number to a brand new phone, but still get the same results. I've noticed that, during activation, the Calendar entry never shows up. Only the Calendar Settings entry shows up. I'm leaning towards this being a BES problem, but nobody else is having the issue. I'm totally lost here. Has anyone had this problem before?
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Old 04-16-2012, 08:45 PM   #2 (permalink)
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Default Re: Calendar Will Not Sync

Soem links to docs that may help

KB19416-Wireless calendar synchronization is displayed as disabled in BlackBerry Desktop Manager and cannot be re-enabled from the BlackBerry Enterprise Server



KB12520-Wireless calendar synchronization is not working in BlackBerry Enterprise Server version 3.6


KB17261-Wireless calendar synchronization is disabled after an update to BlackBerry Enterprise Server 4.1 SP6


KB10279-Synchronization only synchronizes the Calendar application
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