04-22-2012, 05:41 PM
Join Date: Jul 2005
Location: Florida Panhandle
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| | Re: White Screen problem
One way a battery can fail is to not be able to deliver power under demand. It will charge, and will appear to be ok when demand is low, but then not support higher demands. Perhaps this is what is going on, and the white screen is happening when you do something that cranks up the processor.
Or, it could be a hardware problem with the device. If you rule out the battery and rule out a software issue, then you will know. You won't know it is the battery or not if you don't test with a battery you have no doubt is good.
However, power problems when using the phone is usually a sign of a battery going bad, and you indicate you don't see the white screen when using the phone. I lean to hardware problem, but still you need to rule out the battery.
Last edited by aiharkness : 04-22-2012 at 05:46 PM.