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Old 04-27-2012, 02:38 PM   #1 (permalink)
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Default BB is not receiving anything at all but it connected to a phone signal

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Hey, recently I've had a problem where my phones signal is extremely patchy outside my home, it didn't bother me until my phone just went dead. I receive no Blackberry messenger pings, emails, texts, incoming calls, email and so on. Nothing, the weird thing is that I'm still connected to my Mobile Network and I can connect to wifi. I can't access the internet even with the internet on.

Strangely, when I take my sim card out the wifi works perfectly fine.

I thought maybe my Blackberry Messenger service had run out because it has been a long time but I have not been notified or told it would run out.

Any help? Thanks!
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Old 04-27-2012, 02:43 PM   #2 (permalink)
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Default Re: BB is not receiving anything at all but it connected to a phone signal

Sounds like you need to check with T-Mobile about your BB Data plan.
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Old 04-27-2012, 02:46 PM   #3 (permalink)
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Default Re: BB is not receiving anything at all but it connected to a phone signal

Did it get wet or was it dropped recently?
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Old 04-27-2012, 02:51 PM   #4 (permalink)
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Default Re: BB is not receiving anything at all but it connected to a phone signal

Quote:
Originally Posted by NJBlackBerry View Post
Did it get wet or was it dropped recently?
It's gotten slightly wet a couple of times but nothing serious.

Quote:
Originally Posted by jsconyers View Post
Sounds like you need to check with T-Mobile about your BB Data plan.
Apologies, I'm with Orange and o.k
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Old 04-27-2012, 03:34 PM   #5 (permalink)
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Default Re: BB is not receiving anything at all but it connected to a phone signal

Quote:
Originally Posted by Moulay View Post
It's gotten slightly wet a couple of times but nothing serious.
what does "slightly" wet mean?

Some devices have been known to malfunction just from the moisture in a pant pocket.
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Old 04-27-2012, 03:52 PM   #6 (permalink)
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Default Re: BB is not receiving anything at all but it connected to a phone signal

Water & cell phones dont mix very well.
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Old 04-27-2012, 04:59 PM   #7 (permalink)
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Default Re: BB is not receiving anything at all but it connected to a phone signal

Ditto on liquid water and moisture....doesn't take much.

But in addition to the above suggestions, besides having your carrier confirm your account is properly configured, you may need a new SIM card.
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