Originally Posted by Dubdub
Was it a used device? If so, the previous owner might have used BIS and did not cancel it.
Is the device unlocked? Do you have voice and SMS working?
When you entered the IMEI into the BIS site, did you also enter the device PIN? Did you check the device itself to see what it is reporting as IMEI and PIN?
Hello, if you mean by BIS site, this: turkcell. blackberry. com
says my BIS account is suspended or deactivated. :(
The box was closed and device looked perfectly new to me when I took it. I can't understand what the problem is. It's also weird it's written 8900 when I check it's imei from another sites.
Today I completely formatted my device with BBSAK and installed my mobile service providers 9105 OS. but still it's the same, not working :(