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Old 05-02-2012, 12:31 PM   #1 (permalink)
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Question 9900 Contact Alert ring tones change

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I have a 9900 (AT&T) running 7.0. This is an employer admin'ed phone so I don't know when I'll be able to update to 7.1.

I thought this question would have come up before but i did a search and didn't see it, maybe I used the wrong keywords.

I have worked through most of the annoying 9900 issues (boot problems, charging problems, battery drain, etc.) but one remains: I was trying to create Contact Alerts with multiple contacts so I could assign groups of contacts ringtones, etc (so Alerts for Contacts -> Add Contract Alert -> Give it a name -> Add Contacts -> select a ringtone).

I added one person and that person's ringtone changed to what I selected. Great! So I added contacts and created other Contact Alerts. Then the next time I got a call I noticed that the ringtone was the AT&T ringtone, a ringtone I didn't assign to anyone and it's not the default for the profile in use.

To make a longish story short what I discovered was that if I had one contact in the Contact Alert that contact had the selected ringtone. If had I had more than one contact and checked them in Contacts (contact list), all the contacts in the Contact Alert had the AT&T ringtone. If I deleted all but one contact (and changed nothing else) that remaining contact switched back to the selected ringtone again.

I've tried rebooting, etc. and this seems to be a bug (versus a transient problem).

Anyone know what is going on?

TIA!
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