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Old 05-04-2012, 10:34 AM   #1 (permalink)
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Hi. I have been having trouble since last night, about 8:30p.m. (New York time) sending yahoo e-mails from my blackberry. I try to send it & immediately, a big red 'X' comes back & says "general failure." HOWEVER, the person that I am sending the e-mail to, is receiving it. What is going on? Is it a Yahoo problem, BB problem, server problem? HELP?
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Old 05-04-2012, 11:21 AM   #2 (permalink)
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Default Re: Yahoo On Blackberry

If the person is receiving it, then I would imagine it is a BB issue. Have you tried removing your battery?
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Old 05-04-2012, 11:25 AM   #3 (permalink)
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Default Re: Yahoo On Blackberry

I have removed the battery several times...I thought it might be a BB issue also, but when I send an email from my gmail account, it is fine. ?
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Old 05-04-2012, 11:28 AM   #4 (permalink)
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Default Re: Yahoo On Blackberry

I would try resending service books. If that doesn't work, remove the Yahoo account and the re-add it.
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Old 05-04-2012, 11:30 AM   #5 (permalink)
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Default Re: Yahoo On Blackberry

I had Metro PCS (my provider) re-send the service books & removed the battery several times & removed the e-mail address several times; do you think it could be the device at all??
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Old 05-04-2012, 11:32 AM   #6 (permalink)
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Default Re: Yahoo On Blackberry

I would also try resending service books and see what happens. You could also try deleting the yahoo account and then re-adding it.

I have seen this sort of thing with my 9900 but not in a while. I think in my case it was occurring when the signal was weak and in and out.
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Old 05-04-2012, 03:07 PM   #7 (permalink)
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Default Re: Yahoo On Blackberry

I'm seeing this now on one of my ISP accounts that is hosted by Yahoo. Same error, General Failure. Either BIS or Yahoo, or combination. Not you.
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Old 05-04-2012, 03:55 PM   #8 (permalink)
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Default Re: Yahoo On Blackberry

My is having the same problem I pushed service books down first, its not the blackberry, all other accounts work fine. You fix yet, yahoo support sucks,
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Old 05-04-2012, 04:26 PM   #9 (permalink)
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Default Re: Yahoo On Blackberry

I experimented and on about the 6th or 7th resend I finally get a check mark. But as with the OP, the messages are being received, despite the red x. Nothing to do but wait it out.
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Old 05-04-2012, 07:00 PM   #10 (permalink)
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Default Re: Yahoo On Blackberry

This may be a congested network issue. When an email is sent the blackberry expects an receiver acknowledgment for the packets. If one or more is dropped you will see a red X .
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