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Old 05-21-2012, 03:58 AM   #1 (permalink)
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Angry 9360 Email Problems

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I recently got myself a 9360 and I love the phone. I also upgraded the unit to and it works great except one thing. I cannot seem to send or receive emails using my corporate account. The account uses BIS and I never really had problems with it when I was using my older 9300. When I migrated to the new phone using phone switch, the corporate email doesn't work anymore. Whenever I would send an email, a red X appears and it says General Failure. My Gmails work fine. I tried a number of batter pulls after I deleted and recreated the account on my phone and still nothing. I even tried resending the service books and still nothing. I even have full access to my BIS through my subscriber and recreated my email there and still nothing. I'm considering doing a wipe but that's a little harsh. Any ideas? I don't know what to do, actually. Please help me!
Old 05-22-2012, 08:52 PM   #2 (permalink)
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Default Re: 9360 Email Problems

Is the correct blackberry shown on the BIS site. check the pin numbers.
It's not an automatic update.
If someone helps, tell them by clicking the Thanks button

9810 on BES
Z10 on BIS
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