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Old 05-27-2012, 07:24 PM   #1 (permalink)
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Default BB 9700 can't set up email account

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Hello everyone,

A few days ago, i made a mistake, thinking i was doing good, my BB was connected to the BB Desktop Manager, and by accident i deleted one file that i think had to do something with all my emails. Since that i don't receive any emails anymore, and when i go on my BB to "set up a new email account" and i click on it, it doesnt do anything..

Any idea of what i could do to fix it ? Because right now im using the app Gmail and it really sucks compared to the other native email app.

Thank you for your help !
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Old 05-27-2012, 07:30 PM   #2 (permalink)
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Default Re: BB 9700 can't set up email account

Resend your service books - see the FAQ if you do not know how, and do a battery pull.
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Old 05-27-2012, 08:55 PM   #3 (permalink)
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Default Re: BB 9700 can't set up email account

Any idea which file? name?
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Old 05-28-2012, 04:59 AM   #4 (permalink)
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Default Re: BB 9700 can't set up email account

For the service book, it doesn't have any problems, every time i pull out the battery, i get the email saying that my handle has been registered..

Unfortunately no i have no idea which file it was. I have another BB 9700 with me right now, so i'll tr to check with both of them connected to see if i can find the file's name..
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