BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-28-2012, 12:57 PM   #1 (permalink)
New Member
 
Join Date: May 2012
Model: 9780
PIN: N/A
Carrier: Rogers
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Cannot access text messages folder

Please Login to Remove!

Hi, I have a wind phone (blackberry bold 9780) but am using rogers as my service provider...I have been using this combination of phone and service for a week now without any problems...today around noon I could not access my text messages folder anymore...when trying to access this folder I recieved an error message as follows: uncaught exception: String index out of range: 31. I do not know what this is...both rogers and wind mobile tech support cannot seem to fix this problem...I have done a hard reset many times and confirmed that my software platform and versions are all correct. How do I fix this problem?
Offline  
Old 05-28-2012, 01:02 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 13,982
Post Thanks: 26
Thanked 530 Times in 515 Posts
Default Re: Cannot access text messages folder

See KB27928-"Uncaught Exception: String index out of range: 31" is displayed when launching the Text Messages application

Looks like your best bet is to upgrade the OS. See Latest OS: 9780 6.0.0.3049/6.0.0.706 (Multilanguages)
__________________
- Ira
Offline  
Old 06-06-2012, 08:44 AM   #3 (permalink)
New Member
 
Join Date: Jun 2012
Model: 9780
PIN: N/A
Carrier: Airtel
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Cannot access text messages folder

Hi,
I have Blackberry bold 9780. Recently, i am unable to access Address book. Everytime i open my contacts, the phone hangs and the message comes as below : "Uncaught exception application net_rim_bb_addressbook_app(1334) is not responding: process terminated".
I do not have windows Messenger or Yahoo messenger installed. So i dont know why i am facing this problem. Plz help what should i do?
Offline  
Old 06-06-2012, 09:55 AM   #4 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
Post Thanks: 214
Thanked 341 Times in 307 Posts
Default Re: Cannot access text messages folder

Quote:
Originally Posted by rashisethia View Post
Hi,
I have Blackberry bold 9780. Recently, i am unable to access Address book. Everytime i open my contacts, the phone hangs and the message comes as below : "Uncaught exception application net_rim_bb_addressbook_app(1334) is not responding: process terminated".
I do not have windows Messenger or Yahoo messenger installed. So i dont know why i am facing this problem. Plz help what should i do?
Hijacking others' threads is very rude.
__________________
I h8 txtspk.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Cannot access text messages folder
Thread Thread Starter Forum Replies Last Post
Odd Email FIlter / Messages Folder issue kelvin General BlackBerry Discussion 1 03-22-2007 05:34 PM
OS 4.1.0.529/4.1.0.377 - Release Notes and Known Issues jibi General Legacy Device Discussion 19 02-26-2007 07:52 PM
Text Messages / Call Log dissapears treblig2 General 8100 Series Discussion - Pearl 9 12-14-2006 08:54 PM
Scrolling Text Messages in Message Box Slow Jprm04 RIM Software 4 10-24-2005 09:14 PM

Hand Glove Vintage Mannequin General Porcelain Sz 8 HH Trenton NJ Dec. 15, 1971
$55.0
Hand Glove Vintage Mannequin General Porcelain Sz 8 HH Trenton NJ Dec. 15, 1971 picturebloom daily planners 2018 Calendar Year Daily Planner, Vintage Floral, Jan-Dec
$18.95
bloom daily planners 2018 Calendar Year Daily Planner, Vintage Floral, Jan-Dec pictureVintage Brown & Sharpe # 20 "V" Thread, Thread Gage. USA Patent Dec 31 1895.
$19.99
Vintage Brown & Sharpe # 20  DEC / AMI 304E 21-15542-01 vintage ceramic IC - KTF11 Chips *NEW* 40278101
$60.0
DEC / AMI 304E 21-15542-01 vintage ceramic IC - KTF11 Chips *NEW* 40278101  pictureVTG Smead BLUE Jan - Dec Index Card Guides No. 621-12 Months 6" x 4" Dividers
$9.99
VTG Smead BLUE Jan - Dec Index Card Guides No. 621-12 Months  6






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.