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Old 06-08-2012, 05:07 PM   #1 (permalink)
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Default Blackberry Maps on 9380

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I have new BB 9380 with BB maps pre-installed. The GPRS shows my location in numbers but i cannot see any maps at all just a green dot in the middle of a blank screen.
Have I got set up wrong? Any help would be appreciated
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Old 06-08-2012, 05:40 PM   #2 (permalink)
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Default Re: Blackberry Maps on 9380

Do you have a BLACKBERRY data plan?
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Old 07-15-2012, 04:46 AM   #3 (permalink)
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Default Re: Blackberry Maps on 9380

Same for me please help
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Old 07-15-2012, 06:19 AM   #4 (permalink)
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Default Re: Blackberry Maps on 9380

Koushik9, do you have a BlackBerry data plan?
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Old 07-15-2012, 06:48 AM   #5 (permalink)
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Yes I have a data plan some countries maps are loading but not india

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Old 07-15-2012, 06:53 AM   #6 (permalink)
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Default Re: Blackberry Maps on 9380

It must be a BlackBerry data plan. Not a regular mobile data plan.

Assuming you have a data plan, if you have a blank screems with just the blue dot location marker, that usually happens when you do not have a signal and the app cannot download maps.

Do a battery pull (with the power on, for 30) seconds and then test. Make sure you have good signal strength, and that you are connecting to the RIM BlackBerry network.
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Old 07-15-2012, 08:09 AM   #7 (permalink)
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I Have a BB data plan, how to do a battery pull
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Old 07-15-2012, 08:23 AM   #8 (permalink)
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Default Re: Blackberry Maps on 9380

Take the battery cover off. Remove the battery. Wait a minute. Put the battery back in. Put the cover back on.
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Old 07-15-2012, 08:44 AM   #9 (permalink)
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I tried but same situation, pleasehelp me
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Old 07-16-2012, 01:31 AM   #10 (permalink)
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Only India map and some Asian countries maps are not loading,help me
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Old 07-16-2012, 06:34 AM   #11 (permalink)
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Default Re: Blackberry Maps on 9380

Sounds like perhaps you are not in a covered location. See the following link.

BlackBerry Maps More Information - US
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