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-   -   My Wifi is not working.. "Failed to Obtain an IP address" (http://www.blackberryforums.com/blackberry-help/260118-my-wifi-not-working-failed-obtain-ip-address.html)

JulyBaby 06-20-2012 11:52 AM

My Wifi is not working.. "Failed to Obtain an IP address"
 
Hello,

I went out of town for a couple of days, and so I turned off my mobile network so I wouldn't have to pay roaming charges if I received a text message or calls.

When I came back home, my Blackberry was telling me it was connected to my Home Wifi, however, the Browser wasn't working, Twitter and Facebook weren't either, and when I clicked on AppWorld, I was told "this data service is not operational".

Some time later, the phone would not even acknowledge the WiFi. I looked at my manage networks, and found that beside the WiFi, instead of a green checkmark, there was a white dash. Now, whenever i try to connect to any WiFi, it says it has "failed to obtain and IP address". I do not have a data plan, and prior to this, I was able to pick up WiFi and use it on my device.

Any help would be greatly appreciated ! Thank you !:smile:

dc/dc 06-20-2012 12:29 PM

Re: My Wifi is not working.. "Failed to Obtain an IP address"
 
Have you pulled he battery?

JulyBaby 06-20-2012 01:35 PM

Re: My Wifi is not working.. "Failed to Obtain an IP address"
 
Yep, several times.

iansantos 06-22-2012 04:31 AM

Re: My Wifi is not working.. "Failed to Obtain an IP address"
 
Delete save networks and try to connect again.

Good luck!

JulyBaby 06-23-2012 01:39 PM

Re: My Wifi is not working.. "Failed to Obtain an IP address"
 
Sorry, but how do I do this?
Thanks for all the help!:smile:

ZombieBerry 06-23-2012 01:53 PM

Re: My Wifi is not working.. "Failed to Obtain an IP address"
 
Change, move, or delete a saved Wi-Fi network - User Guide - BlackBerry Bold 9700 Smartphone - 6.0

JulyBaby 06-23-2012 05:48 PM

Re: My Wifi is not working.. "Failed to Obtain an IP address"
 
Thanks. I tried that, and when I tried to reconnect, it says "unable to connect, failed to obtain an IP address" :/

JulyBaby 06-23-2012 05:55 PM

Re: My Wifi is not working.. "Failed to Obtain an IP address"
 
The problem has been fixed. looking on another site, I found that somehow my Data Services were turned OFF, so I switched them back ON.

Mobile Network Options -> Data Services.
THANK YOU!


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