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Old 06-20-2012, 11:17 AM   #1 (permalink)
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Default famous error 507

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Hello,

so I've got a Blackberry Bold 9000 which I've bought knowing it has the "Reload Software: 507" Error, thinking it is easy to fix as there are tons of other users facing the same issue.

I downloaded the apploader to put OS 5.0 onto the phone, ofc deleted VENDOR.XML.
I also tried BBSAC, JL_cmder and the desktop manager, all fail to recognize the Blackberry, when there is the error screen on the BB.
In case I connect the BB with loaded error screen, windows gives me an Error "Code 43: Windows has stopped this device because it has reported problems".

Now I've read a few other threads and came this far:

Getting windows to recongnize the BB when I connect the BB via usb cabel without the battery, then put the battery back in.
Now windows recognizes the BB for a short time, allowing the apploader as well as desktop manager to get into the update process.
However when I reach the point where it says "Wait for device initialization" the BB boots, is getting error 507, windows says "Code 43: Windows has stopped this device because it has reported problems" and I get stuck at an error apploader throws at me "Application Loader was unable to connect ...". Hitting retry does not seem to work as I've tried that a dozen times already.

I've also tried apploader with /nojvm command, same issue.

What do you guys think?
Maybe its something hardware related, I am pretty clueless right now..

regards,
mapp
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Old 06-20-2012, 11:28 AM   #2 (permalink)
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Default Re: famous error 507

Are you connecting through a USB hub or directly to the PC?
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Old 06-20-2012, 12:41 PM   #3 (permalink)
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Default Re: famous error 507

I use the usb ports directly from motherboard, tried a few different as well and set windows to not automatically save power on the ports.
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Old 06-21-2012, 08:27 AM   #4 (permalink)
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Default Re: famous error 507

try a different computer and cable.
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Old 06-21-2012, 08:44 AM   #5 (permalink)
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Default Re: famous error 507

I used my pals laptop this morning to try to fix this but it's the same error. I will try to get a new usb cable but I highly doubt that this is the issue, as the phone does get recognized as long as the blackberry does not boot and error 507 is shown, so the cable seems to work fine.

I've found something regrading the hardware issue:

I've read in another forum (f o r u m s .crackberry.com/blackberry-curve-85xx-f143/stuck-wait-device-initialization-493346), that there may be an issue with the Boot Integrated Circuit (Boot IC).
Does anyone know what this is or maybe has some experience in this regard.
I even found this page where one is able to order (w w w . gultek.eu/blackberry-parts/ic/9700-9000-boot.html) a boot ic, but without any further information on where and what to replace in the phone..
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Old 07-09-2012, 11:27 PM   #6 (permalink)
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Default Re: famous error 507

I have a 9810 Torch and it is not showing on my computer any more when I plug it in. And the phone has a white screen and says error 507 reload software but it wont do anything I have pulled the battery and restarted and still the same thing.
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Old 07-10-2012, 08:20 AM   #7 (permalink)
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Default Re: famous error 507

Quote:
Originally Posted by wscottcc View Post
I have a 9810 Torch and it is not showing on my computer any more when I plug it in. And the phone has a white screen and says error 507 reload software but it wont do anything I have pulled the battery and restarted and still the same thing.
It is considered bad forum manners to hijack another poster's thread.

Error 507 means there is no OS on the device. You must reload the OS to get it to work.

See the sticky at the top of the 9800 section for the latest OS for your device and for the instructions on how to do it.
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