BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-21-2012, 08:41 AM   #1 (permalink)
New Member
Join Date: Jun 2012
Model: 9780
Carrier: orange
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help!!9780 won't sync after failed update

Please Login to Remove!

I am on software version 6.0 bundle 2949 and requested latest update which was a big mistake. If I start synching it takes forever and freezes on "Preparing sync preview." Then it says there are 542 entries that contain conflicts between the device and data on the computer. These appear to be from the contact folder. Device value True,computer value false.
I didn't even get the latest update. I have tried rebooting device and computer. All worked perfectly before trying to get the update which I am sure I dont really need.
I dont know where to go from here. I have followed all the prompts and suggestions regarding resolving the conflicts to no avail.
Thanks, Mikeyjay.
Old 06-22-2012, 07:37 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,902
Post Thanks: 49
Thanked 666 Times in 652 Posts
Default Re: Help!!9780 won't sync after failed update

First , no need to double post a request. Bad Bad,

Go to the top of the forum page FAQ section and look at restoring the OS via one of the programs available. Before you do anything do a backup. Also do not so an update over the air. download the updates and do it form your PC.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Help!!9780 won't sync after failed update
Thread Thread Starter Forum Replies Last Post
Error Accessing DB after 5.0.2 Upgrade loweredxtreme BES Admin Corner 5 01-10-2011 03:32 PM
GPS Location Update Failed uqdesign GPS & Mapping 2 06-06-2010 12:02 PM
Calendar sync problem after OS update rbanzai General 8300 Series Discussion - Curve 1 09-04-2009 10:29 AM
Google Sync (0.5.11) Update Available daryl.kl General BlackBerry Discussion 54 04-13-2009 02:24 PM
How do I find carrier assigned network IP address? QueBall General BlackBerry Discussion 22 05-27-2008 01:10 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.