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Old 06-21-2012, 07:41 AM   #1 (permalink)
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Default Help!!9780 won't sync after failed update

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I am on software version 6.0 bundle 2949 and requested latest update which was a big mistake. If I start synching it takes forever and freezes on "Preparing sync preview." Then it says there are 542 entries that contain conflicts between the device and data on the computer. These appear to be from the contact folder. Device value True,computer value false.
I didn't even get the latest update. I have tried rebooting device and computer. All worked perfectly before trying to get the update which I am sure I dont really need.
I dont know where to go from here. I have followed all the prompts and suggestions regarding resolving the conflicts to no avail.
Thanks, Mikeyjay.
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Old 06-22-2012, 06:37 PM   #2 (permalink)
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Default Re: Help!!9780 won't sync after failed update

First , no need to double post a request. Bad Bad,


Go to the top of the forum page FAQ section and look at restoring the OS via one of the programs available. Before you do anything do a backup. Also do not so an update over the air. download the updates and do it form your PC.
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