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Old 06-23-2012, 12:45 PM   #1 (permalink)
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Default Help - Curve 8520 not receiving/sending calls and texts

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My Blackberry Curve 8520 isn't allowing me to send or receive calls or texts. I contacted O2 thinking it was a problem with the SIM or with network coverage but when they asked me to put my SIM in another phone, I could call and text fine so it's a problem with my phone. They've advised me to bring it into my local O2 shop for a physical check-up of the phone but I wanted to know if anyone could suggest what the problem is incase I could fix it myself without taking it to O2 e.g. if it was something that needed to be set to a different option etc.
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Old 06-23-2012, 12:49 PM   #2 (permalink)
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Default Re: Help - Curve 8520 not receiving/sending calls and texts

It sounds like there could be an IT Policy on it preventing texts.
Assuming this is a previously used phone, search "Remove IT Policy" and make sure you back up your BlackBerry before removing the IT Policy.
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Old 06-23-2012, 01:18 PM   #3 (permalink)
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Default Re: Help - Curve 8520 not receiving/sending calls and texts

It is a previously used phone, right I might try that thanks
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Old 06-23-2012, 02:30 PM   #4 (permalink)
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Default Re: Help - Curve 8520 not receiving/sending calls and texts

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