HELP-NEW 8520-cannot set up id,via app or computer
Please Login to Remove!
hi, im a total numpty when it comes to this , so ive come on here for some help ! my sons brought a brand new 8520. cant get it up and running as i cant even get the id set up. been on the blackberry website followed instructions to do it via the app and error message comes up saying:- having trouble connecting the blackberry, then another message saying a identity update is needed would u like to install it no, i say yes, it says failed try later ! So tried going in via computer & conecting USB, but says not available with this device (or something of the sort) any help to make my 11 year old a happy bunny would be great !!!!