BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 06-24-2012, 09:15 AM   #1 (permalink)
New Member
Join Date: Jun 2012
Model: 8520
Carrier: tata docomo
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default can't download anything from app world, please help...!

Please Login to Remove!

Recently I upgraded appworld version on my curve 8520. Since then am unable to download apps..:(
It shows error message : "no cached credentials. Error id-40721"

Tried reinstalling app world but didn't work...

Can't find a way out...please help..!!!!

Posted via Mobile
Old 06-24-2012, 10:28 AM   #2 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,891
Post Thanks: 18
Thanked 525 Times in 509 Posts
Default Re: can't download anything from app world, please help...!

Make sure data services are enabled in device options. Make sure you have a connection to the network. Do a battery pull with the power on, for about 30 seconds.
- Ira
Old 06-24-2012, 02:10 PM   #3 (permalink)
Dubdub's Avatar
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 54
Thanked 783 Times in 743 Posts
Default Re: can't download anything from app world, please help...!

1. Do you have a Blackberry data plan active on your account? If so, resend service books (see the FAQ) and do a battery pull.

2. Are you in an area of the world where access to BB App World is allowed?
-->>BB FAQ

-->>Stinsonddog's Tip Site!


If someone helps, tell them by clicking the Thanks button.!!
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: can't download anything from app world, please help...!
Thread Thread Starter Forum Replies Last Post
need help: can not use my blackberry app world jobpat General BlackBerry Discussion 3 09-08-2011 12:49 PM
I can't download from app world it says not connected Charmaineethan BlackBerry Help 1 08-24-2011 01:26 PM
Help with 9780 app world charlenedolan General BlackBerry Discussion 1 05-12-2011 04:57 PM
BBM download using App world - How to force quit devon59 General 9000 Series Discussion - Bold 5 03-11-2010 03:34 PM
Can I directly download an app thru ATT Media Net without BB APP WORLD? fkjr2 Aftermarket Software 5 10-20-2009 06:10 PM

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.