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Old 06-24-2012, 08:15 AM   #1 (permalink)
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Default can't download anything from app world, please help...!

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Recently I upgraded appworld version on my curve 8520. Since then am unable to download apps..:(
It shows error message : "no cached credentials. Error id-40721"

Tried reinstalling app world but didn't work...

Can't find a way out...please help..!!!!

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Old 06-24-2012, 09:28 AM   #2 (permalink)
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Default Re: can't download anything from app world, please help...!

Make sure data services are enabled in device options. Make sure you have a connection to the network. Do a battery pull with the power on, for about 30 seconds.
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Old 06-24-2012, 01:10 PM   #3 (permalink)
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Default Re: can't download anything from app world, please help...!

1. Do you have a Blackberry data plan active on your account? If so, resend service books (see the FAQ) and do a battery pull.

2. Are you in an area of the world where access to BB App World is allowed?
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