I purchased a resale on Kijiji of a Torch 9810 in March. I had problems with it at first and talking to my cell provider was told that the IT policy needed to be removed as the phone was a company phone. They sent me the instructions on how to remove the policy. Things have been working fine until now: When I call/receive a call I have to press speaker to hear the other person.
Also, for the past week my phone has gone black screen and nothing will show up on screen. I have removed the battery several times. It seems to be intermittent on/off now. Any help would be much appreciated.