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Old 06-26-2012, 05:27 PM   #1 (permalink)
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Default Bold 9780 won't end calls

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Yesterday I noticed that when I ended a call by pressing on the red End Call button, a moment later the phone would sound the three tone signal that indicates I didn't hang up. I have to press it several more times before the call ends.

I have been focusing on pressing the button firmly and even several times, but without any change.

Any ideas/suggestions?
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Old 06-27-2012, 09:19 AM   #2 (permalink)
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Default Re: Bold 9780 won't end calls

Has it been dropped or gotten wet?
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Old 06-27-2012, 05:27 PM   #3 (permalink)
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Default Re: Bold 9780 won't end calls

It has not been dropped or gotten wet. I keep it in a hard protective case with a screen protector.
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Old 06-27-2012, 08:56 PM   #4 (permalink)
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Default Re: Bold 9780 won't end calls

Some protectors prevent the keys from being pressed properly. Try it with the case and screen covers off.
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Old 06-28-2012, 12:50 PM   #5 (permalink)
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Default Re: Bold 9780 won't end calls

No problem today. Not sure why, but I'm okay with it. Thanks for your help.
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