BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-03-2012, 01:24 AM   #1 (permalink)
New Member
 
Join Date: Jul 2012
Model: 9360
PIN: N/A
Carrier: Telkomsel
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 2 problems while roaming

Please Login to Remove!

First problem: can't receive BBM messages over wifi.

I was roaming in Australia and tried to set my blackberry to receive BBM messages over wifi. However, it didn't work. Would appreciate any advice on how to work it. Another in the group had a BB 9700 and it worked fine with similar setting for him

Device
Device: BB Curve 9360
OS: 7.0.0.319

Network Setting
Data Services: On
While roaming: Off
Wifi: On

Is there any other setting that I should have tinkered with to enable it?


Second problem: also during my australian trip - I tried to change my SIM card to an australian SIM card (from Telstra) & my BB prompted me to delete my profile. Is there anyway to bypass this?


Many thanks
Offline  
Old 07-04-2012, 10:08 AM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,344
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default Re: 2 problems while roaming

shutting off data services while roaming shuts off all data including BBM.

Not sure which profile you mean. Chances are the BB cannot talk to the service such as Appworld or BB protect because it thinks the BB pin and phone number are wrong and needs updating.

Unless you have full service BB data plans on both carriers you may have variouis issues.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 2 problems while roaming
Thread Thread Starter Forum Replies Last Post
Problems with gmail and google talk on 9700 madac General 9700 Series Discussion - Bold 2 1 11-25-2010 07:01 PM
Roaming Problems with 9520 barry911 General 9500 Series Discussion - Storm 4 07-15-2010 07:10 PM
Lots of 8900 Problems happy4ya General 8900 Series Discussion - Javelin 4 10-16-2009 08:01 PM
BB8700G - Mail Delivery Problems via Yahoo - Please Help MitzEclipse General Legacy Device Discussion 13 03-28-2007 09:06 AM
PocketDay 2.53 (Wap version) problems K12 Aftermarket Software 2 08-01-2005 09:47 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.