BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-03-2012, 10:33 PM   #1 (permalink)
New Member
 
Join Date: Jul 2012
Model: 9900
PIN: N/A
Carrier: Etisalalt
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs down Permanent Horizontal Line appearing on my screen

Please Login to Remove!

Hello,

I have just purchased a Bold 9900 in March and was loving the phone with no problems until a couple of days back I have a horizontal line just below my carrier and above my time. At first it used to come and fade away sometimes flicker but now its constant.

I have taken it in and they say i have to replace my screen and pay extra? As it is i have paid quite alot for this phone so was wodnering if anybody knows wats wrong and is there another soloution

Appreciate all the help and advise

Cheers
Offline  
Old 07-04-2012, 09:10 AM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,112
Post Thanks: 38
Thanked 555 Times in 550 Posts
Default Re: Permanent Horizontal Line appearing on my screen

If this is a new phone why do you have to pay to get it repaired? Did you drop the phone? get it wet? if so then that may be why they want to charge you.
I would talk to a manager in the place you purchased it and ask questions.

A few other things that may cause the problem if the screen is not damaged.

Pull the battery to reload the software.

Did you load any softwarfe before this happened? If so remove it and see if it clears the issue.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS

Last edited by tsac : 07-04-2012 at 09:12 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Permanent Horizontal Line appearing on my screen
Thread Thread Starter Forum Replies Last Post
New Users!!!!!! Read VENEMYV General BlackBerry Discussion 22 12-17-2009 06:42 PM
Buyed an used Bold and it has a white line on the screen appearing after a while... PIRATA! General 9000 Series Discussion - Bold 2 08-25-2009 12:27 PM
faint line on my storms screen when recording or taking a pic strobez1977 General 9500 Series Discussion - Storm 1 04-06-2009 06:25 PM
Query: Line at the Top of the Screen msayewich General Legacy Device Discussion 1 11-07-2007 08:06 PM
Picture of Battery with Line Thru it on Screen? zakupka General Legacy Device Discussion 3 11-05-2007 12:59 AM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.