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Old 07-03-2012, 10:33 PM   #1 (permalink)
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Thumbs down Permanent Horizontal Line appearing on my screen

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Hello,

I have just purchased a Bold 9900 in March and was loving the phone with no problems until a couple of days back I have a horizontal line just below my carrier and above my time. At first it used to come and fade away sometimes flicker but now its constant.

I have taken it in and they say i have to replace my screen and pay extra? As it is i have paid quite alot for this phone so was wodnering if anybody knows wats wrong and is there another soloution

Appreciate all the help and advise

Cheers
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Old 07-04-2012, 09:10 AM   #2 (permalink)
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Default Re: Permanent Horizontal Line appearing on my screen

If this is a new phone why do you have to pay to get it repaired? Did you drop the phone? get it wet? if so then that may be why they want to charge you.
I would talk to a manager in the place you purchased it and ask questions.

A few other things that may cause the problem if the screen is not damaged.

Pull the battery to reload the software.

Did you load any softwarfe before this happened? If so remove it and see if it clears the issue.
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Last edited by tsac : 07-04-2012 at 09:12 AM.
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