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Old 07-04-2012, 12:24 PM   #1 (permalink)
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Default IT Policy

Please Login to Remove!

Hey.

I'm trying to install apps on my bold 9000, but it's not working. In Appworld it says: "Your system administrator as prevented installation of third party applications on this device." I tried some methods to solve this problem (remove IT policy) that I found via google, but I encountered several problems so it's still not working.

to be more precise:
I tried the method "Removing IT Policy" from the blackberry facts but I can not find a folder named PolicyManager in HKEY_Current_Users\Software\Research In Motion\BlackBerry\PolicyManager... There's only the folder named Manager...

What could I do?

Thanks in advance!!

Last edited by plackberry : 07-04-2012 at 12:58 PM.
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Old 07-04-2012, 03:38 PM   #2 (permalink)
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Default Re: IT Policy

update: I tried again the option to "wipe handheld" but it's obviously not resetting to factory settings?!
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Old 07-04-2012, 03:58 PM   #3 (permalink)
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Default Re: IT Policy

If your on a corporte phone and try to defeat the IT policy then you may also defeat your job status. Most companys have different restrictions. Call your IT admin and see if they will allow you to load apps... doubtful.

If you purchased this BB and it was used then go to the top of the forum in the FAQ section and read on removing the IT policy. Be sure you dont lose your job over a foolish app.
My company makes us buy a seperate phone for personal use.
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Old 07-04-2012, 04:24 PM   #4 (permalink)
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Default Re: IT Policy

don't worry, it's my private phone, I just got it from a friend.
As I mentioned above, I have already searched and tried the method mentioned in the FAQ.

To "Method 1: IT Policy Removal For Devices with OS 4.5 and higher (Preferred)":
I simply can't find the folder "common files" on my computer, so I also can't find any folder named "apploader" nor any "loader.exe"

Any ideas?
Thanks!
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Old 07-04-2012, 04:40 PM   #5 (permalink)
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Default Re: IT Policy

Did you install desktop manager on the computer?

Have you verified you are indeed looking into the correct location? KB21918-How to use Loader.exe and the ResettoFactory command to restore a BlackBerry smartphone to factory default settings from the BlackBerry Enterprise Server
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Old 07-05-2012, 01:42 AM   #6 (permalink)
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Default Re: IT Policy

Jap, I installed the newest version: BlackBerry Desktop Software v7.0.0

There is only one "Research In Motion" folder (this is where I installed the BlackBerry Desktop Software) and inside this folder I can find those folders: Codecs, de, DesktopHelperModules, DeviceData, InstallerUnits, Modules, Third_Party and other files.

I searched those folders but I can't find a "Loader.exe"...
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Old 07-05-2012, 05:51 AM   #7 (permalink)
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Default Re: IT Policy

Make sure you are looking in this location.

C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
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Old 07-05-2012, 10:33 AM   #8 (permalink)
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Default Re: IT Policy

dudes, u r awesome.
had to do some detective work on my pc and now it's all fine
THANKS!
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