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Old 07-12-2012, 03:42 PM   #1 (permalink)
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Default My bb 9700 keeps telling wifi of, unable to turn it on?

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Hi there
I got these problem with my bold, i can't use wifi, it keeps saying thats unable to turn it on, I check out the manage connections and nothing happens, i got into troubleshoot and on Wifi Diagnostics appears the following
Wi-Fi
Current Profile:
SSID:
AP MAC Adress:
Security Type:
Local IP Adress:
Signal Level:
Connection Data Rate:
Status: The Wifi radio is not on

VPN
Current Profile:
Concentrator Adress:
Contact: [/]
Authentication: [/]
Secure Device IP:
Status:

Blackberry Infrastructure
Conecting: [x]
Authentication router: [/]
Authenticating server: [/]
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Old 07-12-2012, 09:12 PM   #2 (permalink)
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Default Re: My bb 9700 keeps telling wifi of, unable to turn it on?

do you have a Blackberry data plan with the "student " carrier?
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Old 07-19-2012, 04:19 AM   #3 (permalink)
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Default Re: My bb 9700 keeps telling wifi off, unable to turn it on?

oh sorry idk why I put that.. i change it already, it is at&t but am not from us so I change it to another company that runs on my country "Digicel" so can u please help me?
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Old 07-19-2012, 07:30 AM   #4 (permalink)
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Default Re: My bb 9700 keeps telling wifi of, unable to turn it on?

What plan do you have?
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Old 08-09-2012, 03:21 AM   #5 (permalink)
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Default Re: My bb 9700 keeps telling wifi of, unable to turn it on?

Social plan just includes social networks and no internet coverage, but wifi should work fine but it doesn't
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Old 08-09-2012, 05:18 AM   #6 (permalink)
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Default Re: My bb 9700 keeps telling wifi of, unable to turn it on?

You need a BlackBerry Data Plan to access data features even over WiFi.
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