FWIW this is the email i keep getting to the very same account i'm trying to add to the phone !
Your attempt to configure the BlackBerry Internet Service to deliver mail to your BlackBerry device from this email account was unsuccessful. This email provides instructions to help with the email account set up.
You submitted the following information:
Account Type: POP3/IMAP
Email Address: *firstname.lastname@example.org
User Name: *myusername
Password: ****** (For security the password is not displayed.)
Mail Server: imap.mail.com
Please confirm the information. Refer to the instructions below for help in determining the correct information. After confirming the information, log in to the BlackBerry Internet Service site and try again.
POP & IMAP Accounts
Internet Service Provider email accounts are commonly either POP or IMAP accounts. You need the following information:
Note: You can find out this information from either your desktop email application or your Internet Service Provider:
Email Address:Your email address
Server: The name of the Mail Server
for example, mail.ISPname.com
User Name: The portion of the email address before the "@" symbol
for example, patrickmoser in the address
Password: The password for your account
If you are still having difficulties adding your email account, visit the online help on the BlackBerry Internet Service site.