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Old 07-14-2012, 03:15 PM   #1 (permalink)
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Default BB Bold 9900 Will Not Connect to Wifi

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Hi, all. I recently got my friend's BlackBerry as a gift, since she switched to an iPhone.

Before we did the security wipe to remove all of her information from the phone, it was able to connect to the wifi in my home with absolutely zero issues. After the wipe, however, when I attempted to reconnect to the same wifi, it wouldn't work. Data services were ON, but it just kept saying it was unable to retrieve an IP address.

Figuring I could work around it and just input my IP and DNS items manually, I did everything manually instead, and provided the phone with my IP address and DNS numbers. It said it connected, but refused to actually use the router when I tried to use the browser or BlackBerry App World.

I unplugged my router and deleted the saved information about the wifi address from my BlackBerry, then plugged it back in, let it reboot, and attempted to connect again. The BlackBerry is still unable to locate an IP automatically, and even after providing it with all IP and DNS information, it still won't make use of the router again.

Any help you could give would be really, really appreciated.
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Old 07-14-2012, 03:21 PM   #2 (permalink)
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Default Re: BB Bold 9900 Will Not Connect to Wifi

Do you have a BlackBerry Data Plan? You need a BlackBerry Data Plan in order to get the WiFi Services Books sent down to it. They were there before you did the wipe.
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Old 07-14-2012, 03:33 PM   #3 (permalink)
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Default Re: BB Bold 9900 Will Not Connect to Wifi

...Crap, no I do not. I didn't realize I couldn't even use my own wifi without paying for data. That sucks. D:

Is it possible to load the service books somehow, or am I going to have to break down and get a data plan if I want to use wifi on my BB?
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Old 07-14-2012, 05:29 PM   #4 (permalink)
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Default Re: BB Bold 9900 Will Not Connect to Wifi

Gotta have Blackberry dataplan.

What do I need a Data Plan for? - BlackBerryFAQ
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