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Old 07-16-2012, 05:28 AM   #1 (permalink)
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Default Need Help ASAP

Please Login to Remove!

Hello everyone, i'm here because I think you guys are expereinced and know how to fix this I hope.

I inserted a new sim card to my black berry device, it's a bold 9900.
Then it tells me to log in black berry app world to activate the device.
When I insert the username and password it says "unable to log in your blackberry account"
So then I waited, and tried, then it said I had the wrong password, so I rested my password and tried and it gave me the same message, after that I saw it told me the password is wrong, even though i'm 100% sure I changed it.

Can someone please help me?


Now every time I try to log in it says:
You have exceeded the number of attempts to sign in.
Try again in 15 minutes.

I wait 15 minutes and try to log in but still gives me the same message.

Last edited by iTheeb : 07-16-2012 at 05:37 AM.
Old 07-16-2012, 10:06 AM   #2 (permalink)
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Default Re: Need Help ASAP

No one can help me?
Old 07-16-2012, 10:27 AM   #3 (permalink)
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Default Re: Need Help ASAP

Do you have a BlackBerry Data Plan associated with your account?
Old 07-16-2012, 09:39 PM   #4 (permalink)
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Default Re: Need Help ASAP

Ok back to a few basics.
What account are you trying to log into? BIS server? Appworld?
What are you trying to "activate" Are you able to go to the internet via the browser?
As NJ asked, do you have a Specific Blackberry data plan? if not the then thats the issue. If you do then more detail is needed.
Also your carrier name should be corrected. Att, Sprint, Verizon etc. It does help to know the carrier and your general location.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
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