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Old 07-17-2012, 07:20 PM   #1 (permalink)
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Default DESPERATE HELP! Insurance have my phone, can i transfer everything to the new one?

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Hi everyone! im in a panic! i spilt acetone on my blackberry at work and had to send to my insurance company.. i have tracked the phone and as of today it says 'beyond economical repair' so they will be sending me a new one.. i did a back up on my desktop software just a few days before this happened.. But when i've looked into my desktop manager tonight it seems to ask for the old phone..

So.. will i be able to transfer my old data from the phone i no longer have to the new one they send me?! as they wont be sending me my old one back! i really need the stuff thats backed up and im really starting to panic now!!

please help everyone
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Old 07-17-2012, 07:25 PM   #2 (permalink)
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Default Re: DESPERATE HELP! Insurance have my phone, can i transfer everything to the new one

Yes, if you have a back up you can use the switch device wizard in Desktop Manager and restore all the data from the back up to the new device.
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Old 07-17-2012, 07:27 PM   #3 (permalink)
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Default Re: DESPERATE HELP! Insurance have my phone, can i transfer everything to the new one

But will it not ask for my old blackberry (the one with the insurance company) to be connected? xx
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Old 07-17-2012, 07:50 PM   #4 (permalink)
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Default Re: DESPERATE HELP! Insurance have my phone, can i transfer everything to the new one

Use the Restore function and you will be fine.
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Old 07-19-2012, 03:14 PM   #5 (permalink)
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Default Re: DESPERATE HELP! Insurance have my phone, can i transfer everything to the new one

Thanks guys!
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