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Old 07-18-2012, 09:57 AM   #1 (permalink)
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Default Can't make calls/Texts or receive them?..

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Hello, My names Shaun, I recently baught a BlackBerry Curve 8520.

I got the phone unlocked to all networks as it was on Virgin Media originally and i needed to put it on T-Mobile Pay Monthly Sim, The plan is:
-Unlimited Internet
-Free BlackBerry Services
-Get to keep the 10 you top up each month as credit to call/text.

But ive had a problem for about a month now, And i can't seem to send or receive Calls/Texts But my internet and BlackBerryMessenger Still works?..

When i try and call someone it instantly says "Call Failed", Ive tried using #06# to find out if this phone is blocked, Lost, Or stolen; But when i do try and call #06# it says "Supplementary service error: General error.", Ive been to Monkey Mobile to see if this problem can be fixed, The man just said that the signal might be cut off because the phone might be Lost/Stolen, But i can't seem to find out how.

I've been Google-ing this now for about 2 hours and can't seem to find a solution!.

I found something that said something about "Host Routing Table", However when i go into Settings>Advanced Settings> Host routing table, No matter which one i choose to "Register Now", It just says "Your handheld has been registerd with the wireless network". This however does not help me one bit, I seriously need a solution because if this is not mendable, then i need to get my money back ASAP, Please help me.

GPRS UK (234) [23403030] <-- This is what my phone is registerd too.

Thank you for your time.

-Shaun.
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Old 07-18-2012, 10:15 AM   #2 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

From where did you purchase the device?
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Old 07-18-2012, 10:18 AM   #3 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

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From where did you purchase the device?
A good freind that i was childhood freinds with, The phone was in a sealed box, Never open'd.
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Old 07-18-2012, 11:13 AM   #4 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

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Originally Posted by DeeeeJaaaay View Post
A good freind that i was childhood freinds with, The phone was in a sealed box, Never open'd.
Ok, so it shouldn't be blocked. Have you tried your SIM in another handset to see if there is a problem with the SIM?
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Old 07-20-2012, 01:34 PM   #5 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

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Ok, so it shouldn't be blocked. Have you tried your SIM in another handset to see if there is a problem with the SIM?
I've tried the SIM in a different handset, It works fine, I knew this was a phone issue from the start, any suggestions?
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Old 09-25-2012, 04:25 PM   #6 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

Same prob with my bold 9700
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Old 09-25-2012, 04:27 PM   #7 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

Contact your carrier and see if the phone is blocked.
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Old 09-25-2012, 05:19 PM   #8 (permalink)
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Same prob with my bold 9700
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Old 09-26-2012, 05:12 AM   #9 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

you have tried your SIM in another handset. In which handset have you tried ( Blackberry or other device ).
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Old 09-26-2012, 09:54 AM   #10 (permalink)
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Default Re: Can't make calls/Texts or receive them?..

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Originally Posted by Ispat View Post
you have tried your SIM in another handset. In which handset have you tried ( Blackberry or other device ).
It doesn't matter. If it worked in another handset, the original device was the problem.
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