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Old 07-19-2012, 03:17 PM   #1 (permalink)
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Default New Problem.. Wont connect to computer?!

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Right.. my new phone has arrived from the insurance company.. but now when i connect it to the computer it doesnt show as connected in Desktop Manager?! what do i have to do to get it to show up?! its all so confusing, absolutly baffled with it. Any help would be greatly appriciated!

Gabby xx
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Old 07-21-2012, 02:16 PM   #2 (permalink)
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Default Re: New Problem.. Wont connect to computer?!

What troubleshooting have you done? Have you looked at the following?

KB00125-Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry smartphone
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Old 07-22-2012, 06:27 PM   #3 (permalink)
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Default Re: New Problem.. Wont connect to computer?!

No I haven't done any trouble shooting really. I have totally wiped my laptop also now so I'm starting from scratch. Just about the download sesktop again, as I've downloaded it and it didn't connect again! :/ help!
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