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Old 07-26-2012, 05:25 PM   #1 (permalink)
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Default Torch email setup

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This is another torch in my household. This one refuses to setup email.

I am given two options.
1. Setup internet acc
2. Setup enterprise acc

I select option 1.

It gives me no option to enter my email acc details it just asks for a username and password. No idea what these are , coz they are not my email address and password as I've tried it a 1000 times. I then registered the phone with BB and it tells me I must do this via the Torch BB email setup program , not on the net. The problem is it wont allow me to do it on the phone either. Doh!

Sick to death of these phones , anyone any ideas ?
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Old 07-26-2012, 05:36 PM   #2 (permalink)
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Default Re: Torch email setup

Have you created a BlackBerry ID? Are logged into that BlackBerry ID on the device?
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Old 07-26-2012, 05:42 PM   #3 (permalink)
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Default Re: Torch email setup

i tried. it asked for imei and pin. Then when I cliked next it said that this has to be done on the device (torch) , but the torch wont allow me to either
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