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Old 07-29-2012, 01:25 AM   #1 (permalink)
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hello, i work in thailand at the moment and treated myself to a new blackberry. i put in my thai sim and set up a package with my user AIS. i made a blackberry id, set up paypal, set up my clock to auto bangkok time. last night i downloaded blackberry app world.

i had blackberry messenger and downloaded whatssap fine. however, when i downloaded whatssap i stupidly thought i'd put in my uk number on the registration because these are the contacts i wanted to keep. (i also use whatssap on wifi through my uk iphone). anyway shortly after this i tried to download facebook and it wouldn't let me. i have since deleted blackberry world/ whatssap/ bbm and tried to reinstall. it says it will allow me but when it comes to the installation bar, the installation never goes beyond 10% of the download and eventually brings up a message saying please try again later.

i know i am connected to the internet because i just downloaded a game through blackberry world and that works absolutely fine. the problem seems to be with apps (maybe just social one's).

i have looked through forums and tried the time/ date thing/ re-installing etc but nothing seems to work.

i have a feeling maybe i have messed up something when it came to the whatssap install as everything seemed to be going okay up until then.

please can anybody help?
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Old 07-29-2012, 06:33 AM   #2 (permalink)
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Default Re: cannot download apps

What is the complete error message?
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Old 07-29-2012, 08:08 AM   #3 (permalink)
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Default Re: cannot download apps

so after installing for maybe 02.2/ 4.5 mb it just stops and says "there was a problem installing Blackberry Messenger. Please try again." Same message for every app i try to download.
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Old 07-29-2012, 08:42 AM   #4 (permalink)
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Default Re: cannot download apps

Try this. Delete app world. Delete BBM. Afterward, while the power is on, remove the battery for at least 30 seconds and then put it back in. After this, install app world and messenger using your browser. Point your BlackBerry browser to blackberry.com/appworld and then blackberry.com/messenger.

After that, launch app world and download your other apps.
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