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Old 08-07-2012, 02:21 PM   #1 (permalink)
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Default Imossible To Switch On My Bold 9900

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Hi everyone,

After charging my BB Bold 9900 over the night, it is impossible now to switch it on. After having read lot of discussions on forum it sounds that i am not alone, but I have not found any real solution to solve my problem.
Thanks very much in advance for your help.
Loub
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Old 08-07-2012, 02:43 PM   #2 (permalink)
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Default Re: Imossible To Switch On My Bold 9900

Have you tried removing the battery and then putting it back in?
When it was connected overnight, are you sure it was charging - the battery could be dead.
Were any new programs installed on it?

And, was it recently dropped or did it get wet?
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Old 08-07-2012, 02:50 PM   #3 (permalink)
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Default Re: Imossible To Switch On My Bold 9900

Thanks for your message,

I Have tried removing the battery and then putting it back in more than 20 times ... No new programs installed. Never dropped or get wet.
I have no way to verify if the battery charged but all the discussions I have read on the web highlight that with this problem it is not resolved by changing the battery.It sounds that is is happening when the battery is too low and the OS switch off the device.
Loub
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Old 08-07-2012, 03:47 PM   #4 (permalink)
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Default Re: Imossible To Switch On My Bold 9900

How were you charging the device - wall charger or PC? If on a PC, make sure you are not using a HUB,but directly connected to a PC that has Desktop Manager installed.

Have you tried a different battery, one that you know is charged?

Try a wall charger if you haven't already. Take the battery out and plug into the charger, wait a minute or two and put the battery in, then leave for an hour or so to see if it started charging.

Have you let the battery run down past 20% more than a few times? Than can damage the battery.
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