BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 08-08-2012, 04:52 PM   #1 (permalink)
New Member
 
Join Date: Aug 2012
Model: 8520
PIN: N/A
Carrier: Rogers
Posts: 3
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default 8520 unable to trigger audio email alert

Please Login to Remove!

Our BES moved from Toronto to Munich and they are using 5.0.3. Cannot get the device to deliver an audio alert. Tried going through the profiles and also the messages/options option but no luck still struggling. Admins in Munich say they tested it there and it works. Getting the emails but no sound.

Any help appreciated.
Offline  
Old 08-08-2012, 08:59 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,615
Post Thanks: 87
Thanked 815 Times in 784 Posts
Default Re: 8520 unable to trigger audio email alert

Unless the IT policy restricts sound it should work. If your sure you set the profiles for message sound then I would try a battery pull first then failing that reload the OS.
If you loaded an App it may also be causing this. If so try deleting it and do a battery pull then try for sound.

check the FAQ section at the top of the Forun page for additional info.
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
The Following User Says Thank You to tsac For This Useful Post:
jondeman (08-10-2012)
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: 8520 unable to trigger audio email alert
Thread Thread Starter Forum Replies Last Post
Introducing Email Assistant 1.4.4 berrylocal Aftermarket Software 2 06-26-2009 07:45 AM
GoDaddy IMAP Email setup tarheel23 General BlackBerry Discussion 116 02-17-2009 09:47 AM
T-Mobile's Smart Phone Comparison Chart! UPDATED & NEW! :) secrecyguy General BlackBerry Discussion 5 06-02-2007 02:42 PM
FAQ: What Are The Methods of Receiving Email On BlackBerry? Mark Rejhon RIM Software 72 10-14-2006 12:16 PM

WHOLESALE LOT 8X Aastra 6755i VOIP IP TELEPHONE GOOD DISPLAY PHONES+STANDS*WORKS
$362.22
WHOLESALE LOT 8X Aastra 6755i VOIP IP TELEPHONE GOOD DISPLAY PHONES+STANDS*WORKS pictureSNOM 820 SIP VoIP IP Multiline White Business Phone Hi-Res Color 3.5" Display
$79.99
SNOM 820 SIP VoIP IP Multiline White Business Phone Hi-Res Color 3.5Mitel 5212 VoIP Phone Dual Mode Rev C.11
$22.8
Mitel 5212 VoIP Phone Dual Mode Rev C.11 pictureBRAND NEW BOXED WHOLESALE LOT 2x CISCO CP-7945G VOIP IP TELEPHONES COLOR PHONES
$272.22
BRAND NEW BOXED WHOLESALE LOT 2x CISCO CP-7945G VOIP IP TELEPHONES COLOR PHONES pictureNEW Cisco CP-7960G Desktop Business VoIP IP Display Phone
$100.0
NEW  Cisco CP-7960G Desktop Business VoIP IP Display Phone picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.