Hi everyone,

I have a blackberry & i havent used it for a while as the screen crack, i have just had it fixed.

However, when i put it on charge the battery logo comes up with a big red 'x' across it... Does this mean the battery is dead?

If yes i am confused as when my screen was cracked the phone still turned on!?!

Please help :(

Thanks

Yes. Battery is either dead, damaged or not inserted properly.