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-   -   Laptop will not recognise Balckberry (http://www.blackberryforums.com/blackberry-help/261423-laptop-will-not-recognise-balckberry.html)

Kathemmi 09-07-2012 12:31 PM

Laptop will not recognise Balckberry
 
Been using the Blackberry for a month or two & connecting to laptop with no problems. Have tethered it on occasions to use as a modem.
Used it OK this morning, but this afternoon the laptop will not recognise it. Have uninstalled & reinstalled the desktop manager V7.1 with no effect.
Any of you kind folks got any ideas?

stevetaz 09-07-2012 12:44 PM

Re: Laptop will not recognise Balckberry
 
Did you reboot the laptop and do a battery pull on the BB?

John Clark 09-07-2012 04:33 PM

Re: Laptop will not recognise Balckberry
 
Have you tried different USB ports?

rambo47 09-08-2012 10:24 AM

Re: Laptop will not recognise Balckberry
 
Restarting the laptop might help too.

Kathemmi 09-10-2012 11:59 AM

Re: Laptop will not recognise Balckberry
 
Quote:

Originally Posted by stevetaz (Post 1787036)
Did you reboot the laptop and do a battery pull on the BB?

Did as suggested - disconnected battery - all OK thanks

stevetaz 09-10-2012 12:53 PM

Re: Laptop will not recognise Balckberry
 
Glad it worked for you. A Battery Pull is the first thing to do for any odd behavior you might notice. It clears up a lot of issues......


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