09-07-2012, 11:31 PM
Join Date: Sep 2012
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| | Red star notification not appearing ?
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Just signed up here i was having some difficulty just looking for some clarification to my issue.
As we all know every time a message comes through whether it be a text, pin, bbm, email, etc....your phone rings/beeps/vibes and then a red little notification star is showing on the corresponding icon indicating a message is waiting inside.
My new touch bold 9900 (bought 5 days ago) does not show this notification. I remember when first set-up it did i took out the battery and it worked for a few message and then went back the same. I manually entered tons of info so i backed up before proceeding to a security wipe. Before loading i sent several text messages from wifes phone and star was present every time. As soon a i restore previous backup file same issue is present.
I called Telus tech support on two different occasions. First rep told me its a OS/software issue told me to do wipe and restore back. If still present then problem is in my backup file and not to use that start from scratch enter all info manually (600+contacts and enough notes for weeks.)
Second rep tells me to return the phone immediately as something is wrong with it its happened to him blah blah blah.
Can anyone elaborate on what exactly is the problem? I cant see how my backup file is corrupted. I had my old curve i backed up file and restored onto new one. Never had this prob with my old curve whatsoever.
Im confused do i go and return hardware tomorrow?
Any help would be appreciated. Thank you.