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Old 09-12-2012, 01:25 AM   #1 (permalink)
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Default BB 9900 freezing after contact Sync to 12000.

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Team,

Can some one assist here?
I have one user on BES 5.0.3 along with Exchange 2010 SP2. He is facing an issue on the device. When synchronising address book contact, the device keeps freezing intermittently for 5 secs sometimes 10 secs.
I did the below troubleshooting with no success.

- Hard reset.
- Wipe device.
- Reactivate.
- Turned off the Wireless contact sync on the device, restore address book on though desktop software.

Can some one assist me please?
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