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Old 09-20-2012, 03:08 PM   #1 (permalink)
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Default Transferring data to q new BB9900 from desktop

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My current BB9900 got wet and despite everything I cant bring it back to life. I also did not realise I can't view calendar entries, notes and other stuff on my desktop from the last back up (unlike Nokia)

Anyway I need to get a new 9900 and need to know first when I connect to PC will my stored data transfer to the new phone ? this will at least minimize hassle.

Also does anyone know if I take the old phone to a specialist can they get my data off it ? I plug it in and the red light comes on then off and back on again then I get the battery symbol with the red cross over it. Basically I just need to get my notes and calendar entries.

TIA David.

Last edited by Astonchap : 09-20-2012 at 03:10 PM.
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Old 09-20-2012, 03:33 PM   #2 (permalink)
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Default Re: Transferring data to q new BB9900 from desktop

Take the battery out and put the wet BB into a bag of rice for 4-6 days. DAYS - not hours. It *may* help you try and get the data off, but it is likely dead.
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Old 09-20-2012, 08:40 PM   #3 (permalink)
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Default Re: Transferring data to q new BB9900 from desktop

In addition to what NJ said, doing a restore to a new BB from DM should give you back your data from the backup. Do a swap device.
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Old 09-21-2012, 03:25 AM   #4 (permalink)
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Default Re: Transferring data to q new BB9900 from desktop

Hi, thanks for the info but is there anyway I can open up the info I have stored on my PC ? if I can get to this infomation this is what I need. Also I have had the phone in rice already for 4 days but nothing.
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Old 09-21-2012, 03:59 AM   #5 (permalink)
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Default Re: Transferring data to q new BB9900 from desktop

Quote:
Originally Posted by Astonchap View Post
Hi, thanks for the info but is there anyway I can open up the info I have stored on my PC ? if I can get to this infomation this is what I need. Also I have had the phone in rice already for 4 days but nothing.
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Old 09-21-2012, 05:40 AM   #6 (permalink)
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Default Re: Transferring data to q new BB9900 from desktop

Try MagicBerry software to open the backup file.
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Old 09-22-2012, 02:36 PM   #7 (permalink)
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Default Re: Transferring data to q new BB9900 from desktop

Hi, downloaded this and managed to get my notes and appointments off it so better than nothing and at least I know where I have to be next week !
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