BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-27-2012, 07:38 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2011
Model: 9800
PIN: N/A
Carrier: ATT
Posts: 129
Post Thanks: 1
Thanked 1 Time in 1 Post
Default Synch with Desktop Problem

Please Login to Remove!

I use a Torch 9800 and Desktop Manager 6 and MS Outlook. I also use two separate computers. When I travel I copy all the Blackberry and Outlook files from Computer A to Computer B. Before I copy I make sure to synch my BB.

It seems that when I then later synch the Torch to Computer B with later data it should synch normally, i.e. latest mod on two way synch updates the appropriate machine, either the Computer of the Torch.

That isn't what is happening. Computer B is treating the Torch as if it is the out of date machine and wants to delete everything on it and replace with by then out of date data.

Apparently Computer B thinks it is the latest info even though that is not the case.

What is happening? How to fix?
Offline  
Old 09-29-2012, 09:18 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2011
Model: 9800
PIN: N/A
Carrier: ATT
Posts: 129
Post Thanks: 1
Thanked 1 Time in 1 Post
Default Re: Synch with Desktop Problem

Is this posted in the wrong place? Or, is it that no one can help with this Torch Synch problem?
Offline  
Old 09-29-2012, 12:28 PM   #3 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,337
Post Thanks: 43
Thanked 588 Times in 581 Posts
Default Re: Synch with Desktop Problem

You need to reload desktop manager and add the BB as if it's new. Then copy over the backup you will make before you do anything. Also re-install the current OS you have on the BB on the new computer.

doing a file copy from an old computer will leave off files that are either in another folder or hidden.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 09-30-2012, 01:34 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2011
Model: 9800
PIN: N/A
Carrier: ATT
Posts: 129
Post Thanks: 1
Thanked 1 Time in 1 Post
Default Re: Synch with Desktop Problem

Quote:
Originally Posted by tsac View Post
You need to reload desktop manager and add the BB as if it's new. Then copy over the backup you will make before you do anything. Also re-install the current OS you have on the BB on the new computer.

doing a file copy from an old computer will leave off files that are either in another folder or hidden.
So, copying the current files from Computer A to Computer B doesn't do it?

I don't understand why I would have to reinstall the BB OS on the Computer. The OS on the BB doesn't change.

I don't see any BB files anywhere else on either computer.

Any idea what files are hidden?
Offline  
Old 10-15-2012, 01:21 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2011
Model: 9800
PIN: N/A
Carrier: ATT
Posts: 129
Post Thanks: 1
Thanked 1 Time in 1 Post
Default Re: Synch with Desktop Problem

Might be a communication problem but the answer to my question didn't make any sense to me. Lacking anything else and no further explanation I just experimented a bit when I had time. Solution seems to be just doing a one way synch on the gaining computer. Moving from A to B just be sure the BB is current then do a one way synch to B. Same on reverse. After than all seems to work fine.

The whole synch thing with BB is a kludge out of cave man times. Hopefully they will make some changes in the new system.
Offline  
Old 12-02-2012, 07:27 PM   #6 (permalink)
New Member
 
Join Date: Sep 2012
Model: 9810
PIN: N/A
Carrier: LIME in jamaica
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Synch with Desktop Problem

--------------------------------------------------------------------------------

I also have a similar problem. My organizer is set to sync both ways. however, when i add something to my notes, it does not sync. what could be wrong. The same thing happens when i update some addresses.
Offline  
Old 12-02-2012, 08:03 PM   #7 (permalink)
New Member
 
Join Date: Sep 2012
Model: 9810
PIN: N/A
Carrier: LIME in jamaica
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Re: Synch with Desktop Problem

--------------------------------------------------------------------------------

I also have a similar problem. My organizer is set to sync both ways. however, when i add something to my notes, it does not sync. what could be wrong. The same thing happens when i update some addresses.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Synch with Desktop Problem
Thread Thread Starter Forum Replies Last Post
9700- Desktop icons and menu button problem after Enterprise Activation sorinai General 9700 Series Discussion - Bold 2 0 04-30-2011 09:49 AM
Unable to view WebConsole airalex BES Admin Corner 0 09-20-2010 11:00 AM
Desktop Software Problem yankeesking General Legacy Device Discussion 8 05-16-2008 05:24 PM
Blackberry Desktop Software Install Problem rybo General Legacy Device Discussion 8 04-29-2008 10:31 AM
Problem with Blackberry Desktop Manager & Outlook, gerardgrant General BlackBerry Discussion 1 10-13-2006 12:12 PM





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.